Information about cookies and data protection

Declaration regarding the information obligation
The protection of your personal data is of special concern to us. We thus process your data exclusively on basis of the legal requirements (GDPR, TKG (Telecommunications Act) 2003). In this data protection information we inform you of the most important aspects of data processing as part of using our website.

Contact with us
When you contact us on the website using a form or by email, the data you provide will be stored with us for the purpose of processing the enquiry and for the event of any follow-up questions. We do not pass these data on to third parties without your consent.

Cookies
Our website uses so-called cookies. These are small text files which are stored on your end device with the help of your browser. They do not cause any damage.
We use cookies in order to make our website user-friendly. Some cookies will remain stored on your end device until you delete them. They allow us to recognise your browser on your next visit.
If you do not want this, you can set your browser so that it informs you of the setting of cookies and lets you permit this only in individual cases.
When deactivating cookies, the functionality of our website may be limited.

Web-Analysis
Our website uses the features of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. In addition, cookies are used which allow us to analyse the use of the website by your users. The information generated through this will be transmitted to the provider’s server and stored there.

You can prevent this by setting your browser so that no cookies are stored.

IP regionality
We have activated the IP anonymisation feature on this website. By doing this, Google will truncate your IP address within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the IP address be transmitted to a server of Google in the USA and truncated there. On behalf of the operator of this website, Google will use this information for evaluating your usage of the website, for compiling reports about the website activities and for providing further services in connection with website usage and Internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be combined with other data by Google.

Browser Plugin
You may refuse to store cookies by selecting the appropriate settings in your browser software; however, we would point out that, in this case, you may not be able to use all functions of this website to their full extent. In addition, you can prevent Google from collecting and processing data generated by the cookie about your usage of the website (incl. your IP address), using the following link and downloading the available browser plugin and installing it: https://tools.google.com/dlpage/gaoptout?hl=en

Demographic characteristics with Google Analytics
This website uses the feature “demographic characteristics by” Google Analytics. This allows reports to be compiled which contain statements on age, gender and interests of the page visitors. These data come from interest-based advertising by Google as well as from visitor data from third-party suppliers. These data cannot be associated with any specific person. You can turn off this feature at any time in the advertising settings in your Google account or generally prohibit the collection of your data by Google Analytics as set out in the section “Objection against data collection”.

Google Maps
We incorporate maps from the “Google Maps” service, provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Details processed include user IP addresses and location details, however these are not compiled without consent (generally as part of the settings in your mobile device). The data can be processed in the USA. Data protection statement: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

YouTube
Our website uses plug-ins from the Google-owned site YouTube. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page of this website that is equipped with a YouTube plug-in, a connection to YouTube’s servers is created, which will inform the YouTube server which of our web pages you have visited. If you are logged in to your YouTube account, YouTube will be able to update your personal profile with details of your surfing behaviour. You can prevent this by logging out of your YouTube account. For more information on the handling of user data, see YouTube’s data protection declaration at https://www.google.de/intl/en/policies/privacy/

Your rights
You have the principal rights for disclosure, correction, deletion, restriction, data portability, withdrawal and objection. If you think that the processing of your data is in breach of the data protection law or that your data protection rights have otherwise been violated, you can file a complaint with the regulating authority. In Austria, this is the Data Protection Authority.

Newsletter
If you book with us or make a purchase with us, send us an enquiry, or obtain information or brochures from us, we process your personal data in accordance with Art. 6 para. 1 (1) (b, f). You can subscribe to our newsletter on our website. The double opt-in procedure is applied for the registration. In the newsletters, we inform you about innovations regarding our product/ service, the latest news and interesting topics, tailored to meet your interests and holiday dreams to the extent possible and known to us. You will also receive our newsletter if you have given us your email address when booking. For sending out the newsletter, we collect and store the data that you have entered on the input screen or that you have provided when booking or at the time of an enquiry of any kind (e.g. last name, first name, e-mail address, postal address), and enhance it with interests that are known to us from your holiday wishes.

We use your data for direct marketing as per Art. 6 para. 1 (1) (f) GDPR, recital 47, and pursuant to Art. 6 para. 1 (1) (a) GDPR when subscribing in order to provide you with customised information about our services. The data is not transferred to third parties. You may object to this use now or at any time with effect for the future. Simply send us an email regarding the same at office@central.co.at.

You can very easily withdraw your consent to receive direct marketing emails as well as the newsletter at any time via the unsubscribe function in the newsletter delivered to you.

Product recommendations by email

As our customer, you regularly receive product recommendations from us by email. You receive these product recommendations regardless of whether you have subscribed to our newsletter or consented to marketing communication by email. This is how we like to provide you with information about products in our range that you may find interesting based on your previous purchases. In doing so, we strictly adhere to statutory requirements.

Product recommendations by email are based on the legal basis of Art. 6 (1) lit. f GDPR and are permissible for our customers within the scope of Section 107 (3) Telecommunications Act (TKG AT). Whenever we use your contact details for advertising purposes, we expressly refer you to your right of objection, which you can easily and unbureaucratically exercise at any time. If you no longer want to receive any product recommendations by email, you can object to this at any time. You can, of course, find a  link to unsubscribe in every email. If you want to exercise this right of objection, please contact: office@central.co.at.

The data is not transferred to third parties.

For the creation of the newsletter and product recommendations, we use the NumBirds CRM GmbH, 6020 Innsbruck, Brixnerstraße 3/3. To maintain the confidentiality of your personal information, we have entered into an order processing agreement with the company.

You can reach us on the following contact details:

Hotel Cafe Central GmbH
Gilmstraße 5
A-6020 Innsbruck
+43 (0) 512 5920
office@central.co.at